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The webinar explores the growth potential and the evolving landscape of the cashless payment industry. It highlights the most important competencies a company needs to thrive in this sector.

Webinar Presentation: Cashless Payment Industry - Sector Analysis

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Tap, swipe, wave. Technology has made it so wonderfully easy to spend our invisible money. When was the last time you withdrew money from an ATM? Why even bother with cash when you have smartphone-enabled e-wallets at your disposal?

Online transactions (which include mobile payments) have changed the way we pay for goods and services in our daily lives. With the advent of 4G mobile communication coupled with the simultaneous proliferation of smartphones that the online payments business model has come to the fore. With the pending advance of 5G technology, things are expected to evolve even faster.

Physical cash may be falling by the wayside, but the amount of money flowing through a myriad of digital channels continues to increase. Total worldwide digital payments by consumers alone (excluding business-to-business) reached US$4.1 trillion in 2019 and is estimated to hit US$6.7 trillion by 2023, equating to a compound annual growth rate of about 12.8%.

Watch the Webinar

Duration: 1 hr 8 min.

Recorded: 29 April 2020.


Eunice Chu
Eunice Chu FCCA

Eunice is responsible for elevating ACCA’s brand equity through stakeholders’ engagement, speaking in forums and training events, conducting research projects, article contribution and media commentaries. Eunice is the co-author of the "Sector Analysis: A Framework for Investors" research series jointly published by CFA Institute and ACCA. Besides her research work, Eunice also assists ACCA’s advocacy and educational work, giving presentation and training sessions on financial reporting, corporate governance and professional ethics issues in Hong Kong, Vietnam and Cambodia.

Danny Leong
Danny Leong

Danny Leong defines the strategy and oversees the operations of all GHL businesses across ASEAN, namely Malaysia, Thailand, Philippines, Indonesia, Cambodia as well as Australia. His biggest accomplishment to date is to strategies and implements GHL’s merchant acquisition business for card, mobile and online payments coupled with reload and bill payment collection, loyalty and other SME services.

Alan Lok
Alan Lok CFA

Dr Lok is responsible for nurturing ethics trainers, producing ethics bite-size media as well as facilitating member societies to promote ethical behavior in their local capital markets. In his role, Dr Lok works with member societies to advance awareness and adoption of CFA Institute ethics and standards, as well as policy positions on ethical conduct and culture related issues. This involves outreach to local stakeholders, including the industry, financial regulator, and the public across the APAC markets. Dr Lok also manages ethics related content and events together with societies leaders as well as facilitating their outreach activities on the Asia-Pacific Research Exchange (ARX) post publication.
Dr Lok joined CFA Institute in February 2014 as the Director of Capital Markets Policy in the Standards & Advocacy Division (APAC) before moving to the role of Director, Society Advocacy Engagement (APAC) in January 2017. In that role, Dr Lok has built up close relationships with society leaders and volunteers in the APAC region. Dr Lok was also responsible for directing the establishment of the Asia-Pacific Research Exchange (ARX). Over the years, he co-authored two monographs on portfolio pumping and market manipulation, submitted numerous regulatory consultation papers, written many blogs & articles and supported the Singapore Society in their Industry Research series in the Singapore Business Times.
During the decade prior to joining CFA Institute, Dr Lok was the senior investment manager of a Chinese solar-energy conglomerate and worked as both a buy and sell-side research analyst in Singapore. Dr Lok also served as the Adjunct head of two modules in Nanyang Technological University (南阳理工学院) as well as the module leaders for various universities in Hong Kong SAR, Mainland China, and Singapore.
Dr Lok graduated with a degree in Electrical & Electronic Engineering from the Nanyang Technological University in Singapore in 2003. Subsequently, he went on to read his MBA at the University of Manchester in 2013. He obtained the FRM certification from the Global Association of Risk Professionals in 2007 and was subsequently awarded the CFA certification from the CFA Institute in 2008. Dr Lok was recently awarded a doctorate degree from the University of Middlesex, London in 2021. His latest publication was a co-authorship with ACCA entitled “21 Sector Analysis: A Questioning Framework for Investors”.

Serhii Karpenko
Serhii Karpenko

Serhii Karpenko has over 10 years’ experience working in the banking sectors and in IT.

Before he took office at the NBU, Serhii Karpenko was an advisor to the Chairman of the Board of Oschadbank and was in charge of the Center for Strategic Change for more than three years. Between 2011 and 2015, he went from Senior Manager of Projects and Programs to Head of the Office for Change and Integration to Director of the Department of Strategic Project and Process Management at the First Ukrainian International Bank PJSC (FUIB). Key projects at FUIB PJSC included the bank’s migration to a new core banking system and the merger between FUIB and Renesans Kredyt bank.

In 2008–2011, Serhii Karpenko was Director of the Training and Consultancy Center at the Ukrainian IT company SI BIS LLC.

He has eight years’ experience in educational activities: in 2008–2011, he was manager of the MBI project (which consisted in specialized training for MBA-level IT directors) at the KROK University of Economics and Law; in 2004–2008, he was Deputy Chairman of the Department of Communications and Information Security and Associate Professor at the Department of Security of Information Technologies at the National Aviation University.

In 2000–2004, he was Deputy Director of the Training Center for Aviation Security at the ICAO, where he was in charge of the launch of the Regional Center for the Training of Aviation Security Specialists.

Serhii Karpenko has two educational degrees: he graduated from the National Aviation University with a major in Computer Systems and Networks in 2008 and from the Kyiv International University of Civil Aviation, where he majored in Management of International Economic Activities of Enterprises, in 1998. In 2009, Serhii Karpenko earned his PhD in Computer Systems and Networks, and Telecommunications.

Rostyslav Dyuk
Rostyslav Dyuk

Chairman of the Ukrainian Association of FinTech and Innovative companies.

More than 14 years in financial and banking industries, including C-level positions in banks.

Before Association establishment worked as Team Lead for 2 years for USAID Financial Sector Transformation Project and was responsible for Digital Finance.

The ideologue and the author of the first Ukrainian FinTech Catalogue and ecosystem Map.